Under what circumstances is a Marble Slab Creamery franchisee not provided a copy of the Manual on loan?

According to the 2025 Marble Slab Creamery Franchise Disclosure Document, the franchisor has the option to provide the manual in electronic form instead of a paper copy. Specifically, Marble Slab Creamery may choose to make the Manual available to franchisees through the internet, an electronic file, a program, or other electronic means, rather than providing a physical, paper copy.

This approach offers Marble Slab Creamery flexibility in how they disseminate important operational information to franchisees. It also allows for easier and more frequent updates to the manual, ensuring that franchisees always have access to the most current procedures and guidelines. Franchisees benefit from the convenience of accessing the manual from various devices and locations, promoting efficient management and training practices.

However, franchisees should ensure they have reliable access to the specified electronic formats to avoid any operational disruptions. It is important to clarify with Marble Slab Creamery what specific electronic formats will be used and what support will be provided to ensure franchisees can effectively access and utilize the Manual in its electronic form.