What is the total online learning time for the initial Marble Slab Creamery training program?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Online Learning | On the Job Training | Location |
|---|---|---|---|
| Welcome, training | 0 | 1.5 | Certified Training |
| overview, brand | Store located in | ||
| history & philosophy, | Greater Atlanta, GA | ||
| facility tour | or other location | ||
| Product Overview and hands-on training | 1.25 | 16 | Certified Training Store located in Greater Atlanta, GA or other location |
| Cleaning and preventative maintenance | .25 | 4.5 | Certified Training Store located in Greater Atlanta, GA or other location |
| Customer service and shift management | 0.5 | 5.25 | Certified Training Store located in Greater Atlanta, GA or other location |
| Opening and closing | 0 | 4.5 | Certified Training |
| procedures | Store located in | ||
| Column 1 Subject | Column 2 Hours of Online Learning | Column 3 On the Job Training | Column 4 Location Greater Atlanta, GA or other location |
| Business management (ordering, food cost, inventory, etc.) | 0 | 7.25 | Certified Training Store located in Greater Atlanta, GA or other location |
| TOTALS | 2 | 39 | Our corporate offices in Beverly Hills, CA* |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–62)
What This Means (2025 FDD)
According to Marble Slab Creamery's 2025 Franchise Disclosure Document, the initial training program includes online learning. The total online learning time is 2 hours. This is part of a broader training program that also includes 39 hours of on-the-job training.
The online learning covers several subjects, including product overview and hands-on training (1.25 hours), cleaning and preventative maintenance (.25 hours), and customer service and shift management (0.5 hours). The training takes place at a Certified Training Store located in Greater Atlanta, GA, or another location.
Prospective franchisees should note that the initial training program is mandatory to be approved for restaurant openings. The length of the training program is approximate and depends on the trainee's experience and progress. Franchisees are responsible for their transportation, lodging, food, and wages during training.