What is the total number of on-the-job training hours provided to Marble Slab Creamery franchisees?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Online Learning | On the Job Training | Location |
|---|---|---|---|
| Welcome, training | 0 | 1.5 | Certified Training |
| overview, brand | Store located in | ||
| history & philosophy, | Greater Atlanta, GA | ||
| facility tour | or other location | ||
| Product Overview and hands-on training | 1.25 | 16 | Certified Training Store located in Greater Atlanta, GA or other location |
| Cleaning and preventative maintenance | .25 | 4.5 | Certified Training Store located in Greater Atlanta, GA or other location |
| Customer service and shift management | 0.5 | 5.25 | Certified Training Store located in Greater Atlanta, GA or other location |
| Opening and closing | 0 | 4.5 | Certified Training |
| procedures | Store located in | ||
| Column 1 Subject | Column 2 Hours of Online Learning | Column 3 On the Job Training | Column 4 Location Greater Atlanta, GA or other location |
| Business management (ordering, food cost, inventory, etc.) | 0 | 7.25 | Certified Training Store located in Greater Atlanta, GA or other location |
| TOTALS | 2 | 39 | Our corporate offices in Beverly Hills, CA* |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–62)
What This Means (2025 FDD)
According to Marble Slab Creamery's 2025 Franchise Disclosure Document, the total on-the-job training hours amount to 39. This training takes place at a Certified Training Store located in Greater Atlanta, GA, or another designated location.
The on-the-job training covers several key areas. Franchisees receive 1.5 hours of training related to the welcome, training overview, brand history and philosophy, and a facility tour. Product overview and hands-on training accounts for 16 hours. Cleaning and preventative maintenance involves 4.5 hours of on-the-job training. Customer service and shift management requires 5.25 hours. Opening and closing procedures take up 4.5 hours. Finally, business management, including ordering, food cost, and inventory, involves 7.25 hours of on-the-job training.
In addition to on-the-job training, Marble Slab Creamery also provides online learning modules. These modules cover product overview, cleaning and maintenance, and customer service, totaling 2 hours of online learning. This blended approach ensures franchisees receive a comprehensive understanding of the business operations, combining practical experience with theoretical knowledge.