When do modifications to the Marble Slab Creamery Manual become effective?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
"System" shall have the meaning set forth in the Recitals. The distinguishing characteristics of the System include, without limitation, restaurant and satellite designs, layouts, and identification schemes, special recipes and methods of preparation; proprietary ice cream, and other ingredients; menu items; furnishings; uniform standards, specifications, and procedures for operations; defined product and service offerings; procedures for quality control; training and assistance; and advertising and promotional programs; all of which may be changed, improved, and further developed by Franchisor from time to time.
- 9.3 Franchisee's Information Systems shall be electronically linked to Franchisor or its designee, and Franchisee shall allow Fran
Source: Item 22 — CONTRACTS (FDD page 101)
What This Means (2025 FDD)
The 2025 Marble Slab Creamery Franchise Disclosure Document does not specify a particular timeframe or process for when modifications to the Marble Slab Creamery Manual become effective. However, the document does state that the distinguishing characteristics of the Marble Slab Creamery System include uniform standards, specifications, and procedures for operations, all of which may be changed, improved, and further developed by Marble Slab Creamery from time to time.
Furthermore, the FDD states that franchisees must purchase upgrades and updates to the software and hardware components of the system as Marble Slab Creamery may deem necessary from time to time. Franchisees must also accept methods of payment such as credit cards, debit cards, loyalty cards, and gift cards as Marble Slab Creamery may specify, and shall obtain, replace and modify such equipment as required to implement the same, all in accordance with the policies and procedures Marble Slab Creamery may establish and modify from time to time.
Because the FDD does not specify when changes to the Marble Slab Creamery Manual become effective, prospective franchisees should ask the franchisor about the typical notification period for changes to the manual, how franchisees are informed of these changes, and whether there is a process for franchisees to provide feedback on proposed changes.