What happens if the Marble Slab Creamery franchisee (or principal) does not personally supervise the restaurant?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
Under either the Single Restaurant Program or the Multi-Restaurant Program, you may also enter into a Management Agreement with us or our affiliate, if we agree (or our affiliate agrees) to do so. If we or our affiliate do sign a Management Agreement with you, we will provide you with additional advice regarding the operation and management of your Restaurant. The precise level of advice and service, and, if agreed upon, our obligation to manage your Restaurant and supervise your management and supervisory personnel and other employees will be identified in the Management Agreement. Except to the limited extent provided in the Management Agreement, if at all, neither we nor our affiliate perform other services, such as accounting, human resources, and record-keeping, and you will continue to be responsible for these.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 72–73)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Marble Slab Creamery franchisees may have the option to enter into a Management Agreement with the franchisor or its affiliate. If such an agreement is signed, Marble Slab Creamery or its affiliate will provide additional advice regarding the operation and management of the restaurant. The level of advice, service, and any obligation to manage the restaurant, supervise personnel, and other employees will be detailed in the Management Agreement.
However, even with a Management Agreement, the franchisee remains responsible for certain aspects of the business. Marble Slab Creamery or its affiliate will not perform other services like accounting, human resources, and record-keeping unless specifically stated in the agreement. The franchisee retains the ultimate responsibility for these functions.
In the absence of a Management Agreement, the FDD does not explicitly state what happens if the franchisee (or principal) does not personally supervise the restaurant. A prospective franchisee should inquire with Marble Slab Creamery about the specific requirements and potential consequences related to the level of supervision required at the restaurant, and whether a Management Agreement is required.