What is the Marble Slab Creamery franchisee's obligation when there is a change in the Operating Partner?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
- 12.2.3.11 At the transferee's expense, the transferee's operating partner, manager and/or such additional persons as may be reasonably designated by Franchisor will complete any training programs then in effect for Marble Slab Creamery franchisees upon such terms and conditions as Franchisor may reasonably require, including that such training be completed before the effective date of the transfer;
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 72–73)
What This Means (2025 FDD)
According to the 2025 Marble Slab Creamery Franchise Disclosure Document, if there is a transfer of the franchise, the new operating partner, manager, or other designated personnel must complete any existing training programs for Marble Slab Creamery franchisees. This training must be completed under the terms and conditions set by Marble Slab Creamery, potentially before the transfer's effective date. This ensures that the new personnel are properly trained in the Marble Slab Creamery system.
This requirement ensures that the quality and standards of Marble Slab Creamery are maintained even when there are changes in the personnel managing the franchise. By requiring the new operating partner to undergo training, Marble Slab Creamery aims to minimize any disruption in the restaurant's operations and customer service.
For a prospective franchisee, this means that if they plan to transfer their franchise to someone else, they need to factor in the time and cost associated with the training of the new operating partner. It is important to communicate these requirements to any potential transferees so that they are aware of their obligations and can plan accordingly. The franchisee should contact Marble Slab Creamery to understand the specific training programs in effect and the associated terms and conditions.