Where must a Marble Slab Creamery franchisee keep the operating manuals?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
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Manuals
The Table of Contents of the Manual is attached as Schedule 1 to this Disclosure Document. As of the Issue Date, the Single Restaurant Manuals contained 560 pages.
Source: Item 14 — PATENTS AND COPYRIGHTS AND PROPRIETARY INFORMATION (FDD pages 71–72)
What This Means (2025 FDD)
Based on the 2025 Marble Slab Creamery Franchise Disclosure Document, the document does not state where the franchisee must keep the operating manuals. The FDD does mention the manuals in Item 11, stating that the Table of Contents of the Manual is attached as Schedule 1 to the Disclosure Document and that as of the Issue Date, the Single Restaurant Manuals contained 560 pages.
While the FDD specifies the contents and size of the manual, it does not explicitly state where the franchisee is required to keep the operating manuals. This leaves some ambiguity as to whether the manuals need to be kept on-site at the Marble Slab Creamery location, or whether digital copies are acceptable, or if there are any specific requirements for accessibility.
A prospective Marble Slab Creamery franchisee should clarify with the franchisor the specific requirements for storing and accessing the operating manuals. This inquiry should cover whether physical copies are mandatory, if digital versions are permissible, and any guidelines on ensuring the manuals are readily available to employees during operating hours.