How does a Marble Slab Creamery customer pay MSF for software fees less than $600?
Marble_Slab_Creamery Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) For any software single fee less than $600: Customer shall pay MSF in advance for all Fees together with any applicable sales, use excise, or other taxes related to the Services on a quarterly basis through ACH.
- (e) All payments of Fees made through ACH shall occur no more than fifteen (15) days before the quarter for which Customer is making payment. Customer shall
execute the Bank Authorization Agreement for ACH transactions prescribed from time to time by MSF.
(f) Customer shall notify MSF within ten (10) days of any changes to bank information which will affect ACH withdrawals, including but not limited to bank account numbers, bank routing numbers, and insufficient funds.
(g) If for any reason Customer fails to pay any invoice issued pursuant to or in connection with this Agreement when due, MSF may charge Customer interest at eighteen percent (18%) per annum, or the highest rate allowed by applicable law, until paid in full.
Additionally, MSF shall have the right to stop performing the Services until Customer pays in full all amounts owed under this Agreement.
Source: Item 23 — RECEIPT (FDD pages 101–346)
What This Means (2025 FDD)
According to Marble Slab Creamery's 2025 Franchise Disclosure Document, if a franchisee incurs a single software fee less than $600, they are required to pay Marble Slab Franchising (MSF) in advance. This payment covers all fees, including any applicable sales, use, excise, or other taxes related to the services. The payment is made on a quarterly basis through Automated Clearing House (ACH) transfer.
This means that a prospective Marble Slab Creamery franchisee needs to ensure they have the capability to make payments via ACH and must factor these quarterly software fee payments into their cash flow projections. The franchisee is responsible for setting up the ACH transfer and keeping their bank information current with MSF to avoid any payment issues. Specifically, the franchisee must execute a Bank Authorization Agreement for ACH transactions as prescribed by MSF and notify MSF within ten days of any changes to bank information that could affect ACH withdrawals.
Failure to pay these fees can result in penalties. The FDD states that MSF may charge interest at a rate of 18% per annum, or the highest rate allowed by law, on any overdue invoices. Additionally, MSF has the right to stop performing services until all outstanding amounts are paid in full. This highlights the importance of timely payments to maintain uninterrupted service and avoid additional costs.