Is attendance to additional training programs for a Marble Slab Creamery franchise mandatory?

According to Marble Slab Creamery's 2025 Franchise Disclosure Document, additional training programs may be mandatory. Marble Slab Creamery may provide additional training for the franchisee, their manager, operating partner, assistant managers, shift leaders, or other employees. If Marble Slab Creamery believes these additional training programs are necessary, the franchisee or their employees must attend.

The franchisee is responsible for reimbursing Marble Slab Creamery for the costs of training any new manager, assistant manager, or shift leader, up to $500 per week for each individual. Marble Slab Creamery provides the instructors and most instructional materials. However, the franchisee or their employees must cover all costs associated with transportation, lodging, food, and wages during the training.

This means that while the initial training is a defined part of starting the franchise, Marble Slab Creamery retains the right to require ongoing training for the franchisee and their staff. This could be due to new products, updated procedures, or performance issues. The franchisee needs to factor in the potential costs of this ongoing training, both in terms of direct reimbursement to Marble Slab Creamery and the indirect costs of travel, accommodation, and wages for the staff attending the training.