How does Hire Quest deliver its services to Management Recruiters franchisees?
Management_Recruiters Franchise · 2024 FDDAnswer from 2024 FDD Document
greement, Franchisee is ultimately responsible for obligations related to payroll, taxes and invoicing or such other economic considerations which generate during day-to-day business practices; and
WHEREAS, Franchisee may utilize Hire Quest's proprietary Direct Deposit system/software and Hire Quest may facilitate use of Payroll Solutions Cards; and
WHEREAS, Hire Quest funds the Direct Deposit system and Payroll Solutions Cards;
THEREFORE, the following Agreement is entered into by Franchisee and Hire Quest in exchange for good and valuable consideration, including mutual reciprocal promises, receipt of which is expressly acknowledged by the parties, and for other mutual promises as set forth in the Franchise Agreement.
AGREEMENT TERMS
1. Payroll Funding Agreement:
a. During the term of the Franchise Agreement, Hire Quest will provide Franchisee and certain members of Franchisee's internal staff access to proprietary software which Franchisee shall utilize to convey confidential information and figures to Hire Quest ("Proprietary Software"). Such information shall be utilized by Hire Quest for processing payroll, taxes, liens, garnishments, invoices and other economic obligations for the benefit of Franchisee. The information entered into the Proprietary Software by Franchisee shall be reviewed by Franchisee prior to submission. Franchisee warrants that such information will be accurate and complete. Hire Quest, shall not be held responsible for funding economic obligations (including taxes, payroll, liens, garnishments or other monies) which are entered into the Proprietary Software incorrectly by
Franchisee or its agent(s). Hire Quest may, at its election, choose not to fund any tax, payroll, lien, garnishment or economic obligation which it perceives, in its sole discretion, to be entered incorrectly by Franchisee; or which, in fact, is inaccurate, incomplete or wrong.
- b. Should Hire Quest overpay, overfund or disperse monies on Franchisee's behalf because of inaccurate information received from Franchisee or Franchisee's employees, Franchisee expressly agrees to refund, reimburse and make whole, Hire Quest for the monies which were dispersed.
- c. Franchisee expressly acknowledges that Hire Quest is not responsible for payment of workers, government institutions or third parties beyond the actual hours worked by an employee or for taxes, garnishments, liens or other figures derived therefrom. Franchisee expressly agrees that accurate data entry is essential to the orderly operation of business and any failure on the part of Franchisee or Franchisee's employees, agents, representatives or workers is Franchisee's responsibility. If Hire Quest is required to reimburse a third-party due to inaccurate, incomplete or wrong information entered by Franchisee, Franchisee shall indemnify, defend, reimburse and hold harmless Hire Quest for the full amount of any such reimbursement.
-
- Direct Deposit Obligations: During the term of the Franchise Agreement, Hire Quest may provide direct deposit services for payment of Franchisee's workers/employees ("Direct Deposit Services"). Franchisee may elect to utilize Hire Quest's Direct Deposit Services. Given the likely total volume of direct deposits required by Franchisee, and the banking expenses, labor and administrative costs associated therewith, Hire Quest shall charge a minimum monthly fee of $25.00; assessable at the beginning of each month ("Direct Deposit Service Fee."). Franchisee agrees to pay and/or allow the Direct Deposit Service Fee to be deducted from any payments or disbursements by Hire Quest to Franchisee should Franchisee utilize Direct Deposit Services.
3. Pay Card Obligations:
a. During the term of the Franchise Agreement, Hire Quest may facilitate electronic payroll card services ("Pay Card Services"). These Pay Card Services will be facilitated by Hire Quest in
association with third party independent contractors. Franchisee may elect to utilize Pay Card Services. Franchisee is ultimately liable for any payment of workers/employees on Pay Cards and for obligations arising in relation thereto. However, to indemnify Hire Quest from potential or temporary losses, and in exchange for providing Pay Card Services, Franchisee shall issue a good faith, indemnity deposit to Hire Quest ("Indemnity Deposit"). The Indemnity Deposit shall amount to the average of one day's payroll for the branch, during the first quarter of the calendar year in which Pay Card Services are being provided. If a branch has no payroll for the first quarter of the calendar year (e.g. a new Franchisee), then the Indemnity Deposit shall be based on the next full quarter of the calendar year in which payroll occurred but, in no event, shall the deposit amount be less than $500. The Indemnity Deposit shall be issued to Hire Quest before Pay Card Services are provided. If Pay Card Services are provided prior to receipt of the deposit, Hire Quest may discontinue the services until the Indemnity Deposit is issued.
- b.
Source: Item 23 — RECEIPTS (FDD pages 67–327)
What This Means (2024 FDD)
According to the 2024 Management Recruiters FDD, Hire Quest, the franchisor, delivers services to its franchisees through several key mechanisms, primarily involving payroll processing, direct deposit services, pay card services, and proprietary software access. These services are detailed within the Computer Services Agreement and other related agreements.
Specifically, Hire Quest provides franchisees with access to proprietary software to manage and convey confidential information for payroll processing, taxes, invoices, and other financial obligations. Franchisees are responsible for the accuracy of the data entered into this software. Hire Quest is not liable for errors resulting from incorrect data entry by the franchisee. Hire Quest also offers direct deposit services for franchisee's employees, for which a minimum monthly fee of $25.00 may be charged. Franchisees can also utilize electronic payroll card services facilitated by Hire Quest with third-party contractors. To use Pay Card Services, franchisees must provide an Indemnity Deposit to Hire Quest, with the deposit amount based on the average of one day's payroll for the branch during the first quarter of the calendar year, but not less than $500.
These services are subject to fees and potential adjustments, with Hire Quest required to notify franchisees of any rate changes at least 30 days in advance. The Computer Services Agreement, which outlines these services, remains in effect for the term of the franchise agreement. Hire Quest retains ownership of the software and domain names used in providing these services, considering them valuable trade secrets. Franchisees must adhere to specific reporting requirements for recruiter services and net cash, utilizing the franchisor's payroll and billing system.
It's important for prospective Management Recruiters franchisees to understand their obligations regarding data accuracy, potential fees for direct deposit services, and the Indemnity Deposit required for pay card services. Franchisees should also be aware of the terms and conditions outlined in the Computer Services Agreement, including Hire Quest's right to terminate services under certain conditions, such as failure to pay fees or ceasing to be a franchisee. Franchisees bear the responsibility for the accuracy of data entry and may be liable for reimbursements to Hire Quest for any losses incurred due to inaccurate information.