What are some of the conditions Lees Famous Recipe may impose for approving delivery operations?
Lees_Famous_Recipe Franchise · 2025 FDDAnswer from 2025 FDD Document
You may not utilize on-line or internet-based delivery scheduling companies or applications, or authorize or permit any person, entity, third party, or technology to engage in, delivery operations at or from the Restaurant, unless such delivery operations or program has been expressly approved, in writing, by us. We may grant or not grant such approval in our sole discretion. We may condition our approval on, among other things, (a) your strict compliance with the Franchise Agreement and the standards and specifications for Restaurant operations set forth in the Operations Manual; and/or (b) your strict compliance with any delivery rules, procedures, requirements or standards that we may establish, such as, obtaining and maintaining additional and specialized insurance, and purchasing (or leasing) and using new or additional equipment and software for ordering, tracking, and reporting on deliveries, implementing a new or modified POS System(s), and utilizing required packaging; and/or (c) your utilization of designated or approved third-party ordering, delivery and/or billing services and/or software; and/or (d) your strict compliance with our standards and requirements for billing, collections and reporting of such services.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 26–33)
What This Means (2025 FDD)
According to the 2025 Lees Famous Recipe Franchise Disclosure Document, franchisees must obtain written approval from Lees Famous Recipe to utilize online or internet-based delivery scheduling companies or applications, or authorize any third party to engage in delivery operations. Lees Famous Recipe may grant or deny such approval at its sole discretion.
Lees Famous Recipe may condition its approval of delivery operations on several factors. These include the franchisee's strict compliance with the Franchise Agreement and operational standards outlined in the Operations Manual, as well as adherence to any delivery rules, procedures, requirements, or standards established by Lees Famous Recipe. These standards may involve obtaining and maintaining additional and specialized insurance, purchasing or leasing new or additional equipment and software for ordering, tracking, and reporting on deliveries, implementing a new or modified POS System(s), and utilizing required packaging.
Further conditions for approval may include the franchisee's utilization of designated or approved third-party ordering, delivery, and/or billing services and/or software. Franchisees must also strictly comply with Lees Famous Recipe's standards and requirements for billing, collections, and reporting of such services. These conditions ensure that Lees Famous Recipe maintains control over the quality and consistency of its brand, even when utilizing third-party delivery services.