Under what conditions are Ledgers franchisees required to sell all authorized goods or services?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to sell all goods or services that we authorize, unless prohibited by your applicable local law, or approved by us. We may change the types of authorized goods and services sold by franchisees. There are no limits on our right to make changes to the authorized goods and services sold by franchisees; however, we may not fundamentally alter the nature of the franchise offered. We may, at our sole discretion, revoke approval of a previously approved goods or services, at which case you must immediately stop selling the revoked services or products.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 38)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, franchisees are generally required to sell all goods and services that Ledgers authorizes. This means that if Ledgers designates certain products or services as mandatory, franchisees must offer them to their customers.
However, there are a couple of exceptions to this rule. First, if a local law prohibits the sale of a particular good or service, the franchisee is not required to sell it. Second, Ledgers may approve a franchisee's request to not sell a particular good or service.
Ledgers retains the right to change the types of authorized goods and services sold by franchisees, but they cannot fundamentally alter the nature of the franchise. They can also revoke approval of previously approved goods or services, in which case the franchisee must immediately stop selling them. This clause ensures that Ledgers franchisees remain aligned with the brand's offerings, but it also introduces a degree of risk, as the menu of required services could change.