Under what conditions must a Ledgers franchisee transfer telephone numbers to Ledgers after termination?

According to the 2025 Ledgers Franchise Disclosure Document, upon termination or expiration of the Franchise Agreement, Ledgers may request that the franchisee transfer all telephone numbers used in relation to the franchise business to them. If Ledgers makes this request, the franchisee must execute Ledgers' then-current transfer form and provide written proof of the transfer.

This requirement is part of the franchisee's post-termination obligations. It ensures that Ledgers can maintain continuity of business operations and customer relationships after a franchise agreement ends. This is a fairly standard practice in franchising, as phone numbers are often associated with the business's goodwill and customer base.

For a prospective Ledgers franchisee, this means that they will lose control of the phone numbers they used for their franchise business if the agreement terminates and Ledgers requests the transfer. This could impact their ability to start a similar business in the same area after the franchise ends, as former clients may still try to contact the old phone number. Therefore, it is important for franchisees to understand this obligation and factor it into their business plans and exit strategies.