Under what conditions can Ledgers delay or deny approval of a successor Business Manager?

According to Ledgers' 2025 Franchise Disclosure Document, if a franchisee desires to designate a successor or replacement Business Manager, they must notify Ledgers in writing. The franchisee must identify the proposed successor Business Manager and the reason the predecessor Business Manager ceased to serve. They must also furnish Ledgers with all information Ledgers may reasonably request regarding the proposed successor and obtain Ledgers' advance written approval.

Ledgers states that it will not unreasonably delay or deny approval of a successor Business Manager. Both the franchisee and any Business Manager must pass a background check.

This means that Ledgers retains the right to conduct a thorough review of any proposed Business Manager, and while they cannot unreasonably withhold approval, they do have specific requirements that must be met. This is a fairly standard practice in franchising, as the franchisor wants to ensure that anyone in a management position meets their standards and will uphold the brand's reputation. A prospective franchisee should inquire with Ledgers about the specific criteria and process for Business Manager approval to fully understand the requirements.