What training program must the Ledgers Business Manager complete?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
rued to shift control over your employees to us.
3.5. Signage, Supplies and Sourcing
We provide specifications for signage in our Manual. We provide guidance to obtain equipment, signs, fixtures, opening inventory, and supplies. We provide the names of approved vendors or specifications for these items. We do not deliver or install these items.
Duties of Franchisee
4.1. Commitment
A. Involvement.
You must operate the Franchise Business personally, unless you submit to us a Business Manager who attends and successfully completes our Initial Franchisee Training course, and who is not later disapproved by us. However, you will be responsible to ensure that the Business Manager fulfills all your responsibilities under this Agreement. Delegation of tasks to a Business Manager does not reduce any liability that you may have under this Agreement. Furthermore, your Business Manager must sign an employment contract with you containing confidentiality requirements and, to the extent permitted by law, a covenant not to solicit customers or compete against you or us.
B. Client Service
Your Franchised Business must solicit Clients and utilize our engagement letter to offer Ledgers Products and Services. Your Franchised Business must serve every Client in a professional and respectful businesslike manner diligently fulfilling your obligations to them when they desire to purchase your goods or services. In providing services, you must prepare tax returns and conduct business in accordance with all federal, state, and local laws. You must follow all rules of the Internal Revenue Service and any state or local taxing authority.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 37–38)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, if a franchisee intends to designate a Business Manager to operate the franchise, that Business Manager must attend and successfully complete the Initial Franchisee Training course. This training is mandatory before the Business Manager can operate the franchise.
Ledgers does not charge tuition for the Initial Training, but the franchisee is responsible for covering all travel, transportation, lodging, and meal costs incurred by the Business Manager to attend the training. The Initial Training classes are held monthly and include instructional material such as the Manual, lectures, demonstrations, discussions, practice, and forms.
Ledgers also may require the Business Manager to attend advanced or refresher training, which may be offered either through electronic means or in person. The franchisee would be responsible for any travel and living expenses associated with attending these additional training sessions. Furthermore, the Business Manager must pass a background check to Ledgers' satisfaction.