According to Ledgers' 2025 Franchise Disclosure Document, in the event of death or incapacity, the executor, personal representative, or guardian has specific timeframes to adhere to in order to transfer the franchise rights. Incapacity is defined as a condition that prevents the franchisee from carrying out their duties for 30 consecutive days.

Within 60 days of the franchisee's death or incapacity, the executor, personal representative, or guardian must seek a transfer of the franchise rights. The transfer must be completed within six months of the death or incapacity. Additionally, all monies owed to Ledgers, including the transfer fee, must be paid, and the then-current transfer and release form must be signed.

The transferee must meet certain requirements, including fulfilling the standard transferee criteria, completing initial training, and entering into a new Franchise Agreement on the current form. Failure to begin the transfer process within 60 days or complete it within six months may result in Ledgers terminating the Franchise Agreement.