Does Ledgers specify computer hardware and software for franchisees to use in their Franchised Business?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
advertising council.
Advertising Cooperative. You are not required to participate in a local or regional advertising cooperative.
Computer and Cash Register Systems:
You must comply with our computer hardware, and software specifications. At present, we require you to have an internet connection, email, and the following hardware and software:
Hardware
- -2-5 desktop computers and monitors depending on the size of the office
- -at least 1 printer, scanner, copier
- -dedicated server
These items can be purchased for approximately $2,500 - $4,000.
Software
You will also need to subscribe to such software as we specify; presently the following software is specified or recommended at the monthly costs listed:
| Software Name | Nature | Approx. Cost per month (currently) | |------------------------------------------------|-----------------------------------------------------------------|------------------------------------------------| | Loyalty Accounting System | Bookkeeping, and | $30/month | | powered by Intuit | Accounting functionality | | | Dext | Receipt Capture and Recognition integrated with Intuit | $30/month | | Financial Cents | CRM Platform | $212.40/month | | | establish prices at which the franchisee must sell its products and | |---|---| | services. We may make pricing recommendations based on industry wide standards and the going | | Software license types and service providers are subject to change at any time. We do not establish the prices set by third-party providers, but we do take commercially reasonable efforts to negotiate pricing for the benefit of our franchisees. Neither we nor our affiliates or any third party have any obligation to provide ongoing maintenance, repairs, upgrades or updates. You must maintain your computer systems in good working order and must replace, update or upgrade your hardware systems as we require. There are no contractual limitations regarding the frequency or costs of required upgrades or updates relating to the computer system. The estimated annual cost of optional or required maintenance, updating, upgrading, or support contracts to your computer systems is approximately $1,000.
Independent Access to Information. We have and you are required to provide independent access to the information that will be generated or stored in your computer systems which includes, but not limited to, customer, transaction, and operational information. You must at all times give us unrestricted and independent electronic access to your computer systems and information, as well as your security camera systems. We have the right to review your business operations, in person, by mail, or electronically, and to inspect your operations and obtain your paper and electronic business records related to the Franchised Business and any other operations taking place through your Franchised Business. If, as
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–32)
What This Means (2025 FDD)
According to Ledgers's 2025 Franchise Disclosure Document, franchisees must comply with the brand's specifications for computer hardware and software. Currently, Ledgers requires an internet connection, email capabilities, and specific hardware including 2-5 desktop computers and monitors (depending on office size), at least one printer/scanner/copier, and a dedicated server. The estimated cost for these hardware items ranges from $2,500 to $4,000.
Ledgers also specifies or recommends certain software, with franchisees needing to subscribe to software such as Loyalty Accounting System powered by Intuit ($30/month), Dext ($30/month), and Financial Cents ($212.40/month). The software license types and service providers are subject to change. Ledgers states that it will take commercially reasonable efforts to negotiate pricing for the benefit of its franchisees with these third-party providers.
Ledgers franchisees are responsible for maintaining their computer systems in good working order and must replace, update, or upgrade their hardware systems as required by Ledgers. The estimated annual cost of optional or required maintenance, updating, upgrading, or support contracts to your computer systems is approximately $1,000. Ledgers requires independent access to the information generated or stored in the franchisee's computer systems, including customer, transaction, and operational information, as well as security camera systems. This access allows Ledgers to review business operations and inspect records electronically or in person.