With whom can Ledgers share a Ledgers franchisee's performance data?

According to the 2025 Ledgers Franchise Disclosure Document, Ledgers reserves the right to share a franchisee's business performance data with specific individuals and agents. This includes those who need the data to provide assistance to Ledgers or to comply with regulatory requirements.

This means that as a Ledgers franchisee, your business's performance data, which is considered confidential information, may not be kept strictly private. Ledgers can disclose this data to external parties under certain conditions. These conditions are related to receiving assistance or meeting legal and regulatory obligations.

For a prospective franchisee, this clause highlights the importance of understanding how Ledgers handles and shares sensitive business data. It is crucial to clarify the types of assistance and regulatory requirements that would necessitate sharing this information. Understanding these specifics can help a franchisee assess the potential impact on their business and data privacy.

It is common practice in franchising for franchisors to collect and utilize franchisee performance data for various purposes, including system-wide improvements and benchmarking. However, the extent to which this data is shared with third parties can vary. Therefore, a prospective Ledgers franchisee should seek further clarification from Ledgers regarding the specific circumstances under which their performance data may be shared and the measures taken to protect its confidentiality.