According to Ledgers' 2025 Franchise Disclosure Document, Ledgers retains all rights, title, and interest in and to the Client Data both during and after the term of the franchise agreement. However, franchisees maintain an economic interest in providing services to clients during the term of their franchised business. Franchisees are permitted to use Client Data during the term of the agreement and according to the manual, as long as the use is consistent with applicable law. Upon termination of the franchise agreement, the franchisee's economic interest in and use of Client Data ends.

Client Data is defined as any and all information about clients collected in connection with their use of the franchisee's services. This includes, but is not limited to, the client's name, telephone number, address, and email address. This data is considered Confidential Information under the agreement.

This means that while a Ledgers franchisee can use client information to provide services during the term of the agreement, Ledgers ultimately owns that data. Upon termination of the agreement, the franchisee loses all rights to use that data, which could significantly impact their ability to continue serving those clients independently or in a new business venture. This is a common practice in franchising, as it protects the brand's customer relationships and proprietary information.