Does Ledgers reserve the right to implement cross-territorial protocols for situations involving the solicitation of orders of Clients who may reside in one territory yet work in another?

According to Ledgers' 2025 Franchise Disclosure Document, Ledgers retains the right to implement cross-territorial protocols. These protocols and guidelines would apply to situations such as group advertising buys by multiple franchisees extending into multiple territories, and the solicitation of orders from Clients who reside in one territory but work in another.

This means that Ledgers franchisees may be subject to certain rules or procedures when their business activities extend beyond their defined territory or involve Clients from other territories. Franchisees are expected to use commercially reasonable efforts to adhere to these cross-territorial protocols.

This clause ensures that Ledgers can manage potential conflicts or overlaps between different franchise territories, particularly in situations where Clients or marketing efforts cross territorial boundaries. It also allows Ledgers to set guidelines for how franchisees should interact and coordinate in these situations, aiming to maintain a consistent brand experience and minimize disputes.

Prospective franchisees should understand that while they are granted a protected territory, Ledgers reserves the right to implement protocols that may affect how they conduct business with Clients outside of their territory. Franchisees should seek clarification from Ledgers regarding the specific nature of these protocols and how they might impact their business operations.