Does Ledgers require franchisees to designate a Business Manager?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
eration of your Franchised Business unless we permit otherwise in writing. You must devote your time, attention and best efforts to performing your obligations under the Franchise Agreement.
You must designate a Business Manager. If you are an individual, then you must serve as Business Manager. You must inform us in writing of the identity of your Business Manager, furnish information to us regarding the candidate's background, experience and credentials, and secure our advance written approval before you engage him or her. We will not unreasonably withhold or deny our approval. Your Business Manager must have complete decision-making authority with regard to your Franchised Business and must have authority to act on your behalf in all respects under the Franchise Agreement. Your Business Manager is the only individual with whom we will be required to communicate when we seek to communicate with you. Your Business Manager must complete the Initial Training Program to our satisfaction.
If you desire to designate a successor or replacement Business Manager, then you must notify us in writing; identify your proposed successor Business Manager and the reason that your predecessor Business Manager ceased to serve; furnish us with all information we may reasonably request regarding the proposed successor;
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 37–38)
What This Means (2025 FDD)
According to Ledgers's 2025 Franchise Disclosure Document, franchisees are required to designate a Business Manager for their franchise. If the franchisee is an individual, they can serve as the Business Manager themselves.
Ledgers requires that the franchisee inform them in writing about the identity of their Business Manager, providing information regarding their background, experience, and credentials. The franchisee must secure Ledgers's advance written approval before engaging the Business Manager, which Ledgers will not unreasonably withhold or deny. The Business Manager must have complete decision-making authority regarding the Franchised Business and the authority to act on the franchisee's behalf in all respects under the Franchise Agreement.
The Business Manager is the primary point of contact for Ledgers when they need to communicate with the franchisee. The Business Manager must also complete the Initial Training Program to Ledgers's satisfaction. Furthermore, both the franchisee and any Business Manager must pass a background check. The Business Manager is also required to sign an employment contract with the franchisee that contains confidentiality requirements and, where legally permissible, a covenant not to solicit customers or compete against the franchisee or Ledgers.