When providing notice to Ledgers, what are the acceptable ways to address the resolution sought?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
You must provide written notice by sending a letter to our Chief Executive Officer ("CEO") via either certified mail or overnight delivery through a common carrier like FedEx, UPS or DHL. The Notice must contain:
- i A description of the specific nature of the Claim,
- ii All relevant facts,
- iii All supporting evidence, and
- iv Either the specific dollar amount of Damages, or the action requested to resolve the Matter ("Cure");
We will reply ("Response") in writing within ten (10) business days with either:
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, when a franchisee has an issue arising out of or related to the Franchise Agreement, the franchisee must provide written notice to Ledgers' Chief Executive Officer (CEO) via certified mail or overnight delivery through a common carrier like FedEx, UPS, or DHL.
The notice must include a description of the specific nature of the claim, all relevant facts, all supporting evidence, and either the specific dollar amount of damages or the action requested to resolve the matter, which Ledgers refers to as "Cure".
Ledgers will then reply in writing within ten business days with their response.