Is it mandatory for a Ledgers franchisee's Business Manager to attend and successfully complete the Initial Franchisee Training?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
rued to shift control over your employees to us.
3.5. Signage, Supplies and Sourcing
We provide specifications for signage in our Manual. We provide guidance to obtain equipment, signs, fixtures, opening inventory, and supplies. We provide the names of approved vendors or specifications for these items. We do not deliver or install these items.
Duties of Franchisee
4.1. Commitment
A. Involvement.
You must operate the Franchise Business personally, unless you submit to us a Business Manager who attends and successfully completes our Initial Franchisee Training course, and who is not later disapproved by us. However, you will be responsible to ensure that the Business Manager fulfills all your responsibilities under this Agreement. Delegation of tasks to a Business Manager does not reduce any liability that you may have under this Agreement. Furthermore, your Business Manager must sign an employment contract with you containing confidentiality requirements and, to the extent permitted by law, a covenant not to solicit customers or compete against you or us.
B. Client Service
Your Franchised Business must solicit Clients and utilize our engagement letter to offer Ledgers Products and Services.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, if a franchisee chooses to delegate the operation of the franchise to a Business Manager, that Business Manager must attend and successfully complete the Initial Franchisee Training course. The franchisee remains responsible for ensuring the Business Manager fulfills all responsibilities under the Franchise Agreement, and the Business Manager must sign an employment contract with the franchisee that includes confidentiality requirements and, where permitted by law, a covenant not to solicit customers or compete against the franchisee or Ledgers.
Ledgers does not charge for the Initial Training; however, the franchisee is responsible for covering all travel, transportation, lodging, and meal costs incurred by the Business Manager to attend the training. The Initial Training covers operations and client acquisition, and successful completion of the Initial Training is mandatory before opening the Franchised Business.
Ledgers retains the right to disapprove a Business Manager. Furthermore, failure to attend and pass the Initial Training in accordance with Ledgers' current passing standards is grounds for Ledgers to terminate the Franchise Agreement without notice or opportunity to cure. This underscores the importance of ensuring that any Business Manager is fully committed to completing the training program successfully.
This requirement ensures that anyone managing a Ledgers franchise on behalf of the franchisee is properly trained in the Ledgers system, which helps maintain consistency and quality across all franchise locations. It also protects Ledgers' interests by ensuring that the Business Manager is bound by confidentiality and non-compete agreements.