How long does Ledgers typically take to respond to signage modification requests?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
Signs**.** You must purchase signage pursuant to our specifications, which may include a vendor designation. It is your responsibility to obtain signage in conformity with the templates provided by us and to the specifications provided in our Manual. If you need to modify our signage templates or specifications to meet your needs or the restrictions of your office location, you must obtain our written approval by submitting your request to our operations department. We typically respond to any request submitted to our operations department within five days.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 23–25)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, if a franchisee needs to modify the standard signage templates or specifications due to their specific needs or the restrictions of their office location, they must submit a written request to Ledgers' operations department for approval.
Ledgers states that it typically responds to these requests within five days. This relatively quick response time is beneficial for franchisees as it allows them to proceed with setting up their business location without significant delays caused by waiting for signage approval.
It is important for prospective Ledgers franchisees to note that this five-day response time is described as 'typical,' suggesting that there may be instances where the response time could be longer. Franchisees should factor this potential variability into their planning and communicate proactively with the operations department to ensure timely processing of their signage modification requests.