What information must be included in the written notice to Ledgers regarding a claim?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
You must provide written notice by sending a letter to our Chief Executive Officer ("CEO") via either certified mail or overnight delivery through a common carrier like FedEx, UPS or DHL. The Notice must contain:
- i A description of the specific nature of the Claim,
- ii All relevant facts,
- iii All supporting evidence, and
- iv Either the specific dollar amount of Damages, or the action requested to resolve the Matter ("Cure");
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, if a franchisee has an issue arising out of or related to the Franchise Agreement, they must provide written notice to Ledgers' Chief Executive Officer (CEO) via certified mail or overnight delivery. This notice must include a description of the specific nature of the claim, all relevant facts, and all supporting evidence.
Additionally, the notice must specify either the exact dollar amount of damages being claimed or the specific action requested from Ledgers to resolve the issue, which is referred to as the "Cure." This level of detail ensures that Ledgers has a clear understanding of the franchisee's grievance and what is needed to reach a resolution.
Ledgers is then obligated to respond in writing within ten business days, indicating how they intend to address the matter. This structured approach to dispute resolution emphasizes the importance of clear communication and documentation in addressing any potential conflicts between Ledgers and its franchisees.