According to Ledgers' 2025 Franchise Disclosure Document, in the event of a franchisee's death or incapacity, their executor, personal representative, or guardian has specific deadlines to meet in order to transfer the franchise rights and avoid termination of the agreement. The term "incapacity" is defined as a condition preventing the franchisee from performing their duties for 30 consecutive days.

Within 60 days of the franchisee's death or incapacity, the executor, personal representative, or guardian must seek a transfer of the franchisee's rights under the agreement. Furthermore, the transfer must be completed within six months of the death or incapacity. All monies owed to Ledgers must be paid, including the transfer fee, and the then-current transfer and release form must be signed.

The transferee must meet certain requirements, including fulfilling all legal and regulatory obligations to operate the franchised business, completing Ledgers' current franchisee application, passing the application screening, and successfully completing initial training. The transferee must also sign either an assignment of the rights remaining in the franchisee agreement or Ledgers' current franchisee agreement with the term adjusted to the remaining length of the original agreement. Failure to meet these deadlines and requirements may result in the termination of the franchise agreement.