What is the Ledgers franchisee's obligation regarding continuing education for employees?

According to Ledgers' 2025 Franchise Disclosure Document, franchisees are responsible for ensuring their employees are well-trained and compliant with all applicable laws. Specifically, Ledgers franchisees must train their employees to perform their duties competently and professionally, while also providing excellent client service.

This obligation extends to ensuring that employees have all the necessary training, licenses, and certifications required by law. This includes any continuing education necessary to maintain appropriate licensure or certification, such as those needed for Enrolled Agents and Certified Public Accountants. Therefore, if a Ledgers franchisee employs individuals in roles requiring specific credentials, they must ensure these employees stay current with their continuing education requirements.

This requirement ensures that all Ledgers' clients receive high-quality service from knowledgeable and qualified professionals. It also protects the Ledgers brand by ensuring that franchisees and their employees adhere to professional standards and legal requirements. The franchisee bears the responsibility for monitoring and facilitating this ongoing education, which may involve costs related to training programs, course fees, and employee time.