For a Ledgers franchise, am I required to obtain and maintain an operational telephone number for my Franchised Business?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
A. Telephone Number and Electronic Communications.
You will obtain and maintain an operational telephone number for your Franchised Business. We may provide you with an e-mail address and require you to use that e-mail address as the sole source of e-mail for your Franchised Business.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, as a franchisee, you are required to obtain and maintain an operational telephone number for your Ledgers franchise business. Additionally, Ledgers may provide you with an email address and require you to use it as the sole email source for your franchise.
Ledgers specifies that the required and optional computer hardware, software, network connectivity, telephony, electronic communications, and support services needed to operate your franchise are detailed in the Manual. Because technology changes rapidly, you must obtain and maintain the operational technology listed in the Manual, which Ledgers will update to integrate new technologies as they become available and demonstrate value to the client.
Ledgers will provide sufficient notice and transition time to migrate operational technology as necessary. This ensures that franchisees remain current with technology and maintain effective communication channels for their business.