In what form and manner must the intercept message be acceptable to Ledgers after termination or expiration of the Agreement?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
Upon expiration or termination of the Agreement for any reason, Franchisee's right of use of the Listings shall terminate. In the event of termination or expiration of the Agreement, Franchisee will pay all amounts owed in connection with the Listings, and to immediately at Franchisor's request,
- B. install and maintain, at Franchisee's sole expense, an intercept message, in a form and manner acceptable to Franchisor on any or all of the Listings;
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 Ledgers Franchise Disclosure Document, upon termination or expiration of the Franchise Agreement, the franchisee is required to install and maintain an intercept message on any or all of the Listings (telephone numbers, listings, and advertisements) at the franchisee's sole expense. The intercept message must be in a form and manner acceptable to Ledgers.
This means that if a franchisee's agreement with Ledgers ends, they must set up a message for their old phone numbers that Ledgers approves. The franchisee is responsible for all costs associated with setting up and keeping this message active. This ensures that clients who try to contact the former franchise location will receive a message, and the content of that message is controlled by Ledgers.
Prospective franchisees should clarify with Ledgers what specific requirements they have for the intercept message. This includes the exact wording, the length of time the message must run, and any technical specifications for the message's delivery. Understanding these requirements upfront can help a franchisee prepare for the potential costs and obligations at the end of their franchise agreement.