According to Ledgers' 2025 Franchise Disclosure Document, Client Data is considered Confidential Information, with Ledgers retaining all rights, title, and interest to it both during and after the franchise term. However, franchisees maintain an economic interest in providing services to clients during the term of their franchise. Franchisees are permitted to use Client Data during the term, as allowed by the agreement and the manual, provided it aligns with applicable laws. This right to use Client Data ceases upon termination of the Franchise Agreement.

Specifically, "Client Data" encompasses any and all information about clients collected in connection with their use of the franchisee's services. This includes, but is not limited to, the client's name, telephone number, address, and email address. This broad definition means that franchisees must handle all such information with care and in accordance with the confidentiality provisions outlined in the franchise agreement.

This definition has significant implications for a prospective Ledgers franchisee. It clarifies that while franchisees can leverage client information to provide services during the agreement term, the data ultimately belongs to Ledgers. Upon termination of the agreement, the franchisee's right to use this data is revoked, which could impact their ability to continue serving those clients independently. Therefore, understanding the restrictions and obligations surrounding Client Data is crucial for any potential Ledgers franchisee.