What are the conditions under which Ledgers may require a franchisee to attend additional training, considering the Initial Training program described in Item 11 and the franchisee's obligations listed in Item 9?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
You and any Business Manager working for you must attend and successfully complete our Initial Franchisee Training before you may operate the Franchise Business. We do not charge for training, but you must pay any travel, transportation, lodging, and meal costs you incur to attend.
You will attend any advanced or refresher training that we may require either through electronic means or in person.
Additional Training or Seminars. We may elect to offer and require you to attend, either live or electronically, additional training and seminars that we may offer. You must pay any travel and living expenses that you incur to attend training.
What This Means (2025 FDD)
According to Ledgers' 2025 Franchise Disclosure Document, franchisees and their Business Managers must attend and successfully complete the Initial Franchisee Training before operating the franchise. This training is held in Newmarket, Ontario, Canada, at another designated location, or online, at Ledgers' discretion. While Ledgers does not charge for the training itself, the franchisee is responsible for covering all travel, transportation, lodging, and meal costs associated with attending the training.
Ledgers may also require franchisees to attend advanced or refresher training, which can be delivered either electronically or in person. The franchisee is responsible for any travel and living expenses incurred while attending these additional training sessions.
Item 9 lists 'Initial and ongoing training' as one of the franchisee's obligations, referencing Section 4.2 of the Franchise Agreement and Item 11 of the FDD. This underscores the importance of training throughout the franchise term. Failing to comply with Ledgers' training requirements could potentially lead to a breach of the Franchise Agreement.