When are Client Refunds due for a Ledgers franchise?
Ledgers Franchise · 2025 FDDAnswer from 2025 FDD Document
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ITEM 6 OTHER FEES
| Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Royalty Fee (Notes 1 and 2) | The Royalty Fee is 10% of Gross Revenues | See Note 1 for a definition of Gross Revenues. | |
| Advertising Fee | 3% of the previous month’s Gross Revenues | Monthly | You agree to pay this fee to us to support our advertising program. |
| Credit Card Processing Fee | The actual amount charged by third party credit card processor The actual amount charged by third party credit card processor | As incurred | |
| Central Processing Services Fee | Then current rate based on the service requested (up to 40% of our-then current Recommended Fee (Note 3) | As incurred | You agree to pay this fee to us for any central processing services we provide to your clients on your behalf. |
| Insufficient | $50 per transaction $50 per transaction | As incurred | |
| Funds Fee | |||
| Audit Fee | Cost of Audit plus $50 per month Late Fee on any late payment | Immediately upon conclusion of audit | |
| Transfer Fee | $5,000 for a transfer of the franchise or a majority interest in it. | Due before transferring | We must approve the transfer. |
| Interest and | Actual amount | As incurred | |
| Penalties | incurred Actual amount incurred | ||
| Client Refunds | The amount of any fee we refund to a client | As invoiced | |
| Fee | Amount | Due Date | Remarks |
| Assistance Fee in the event of death or incapacity | Our reasonable expenses plus 10% of Gross Revenues for the period in which we operate or assist in the operation of the Franchised Business. | At time of expense | We are entitled to this fee if we must operate your franchise due to your death or incapacity. |
| On-Site Training | $500 per half day per person plus travel expenses | As incurred | We are entitled to this fee if we provide on-site training at your request at your Franchised Business. |
| Sales, Excise, or Gross Receipts tax | Actual amount of tax paid | At time of payment of fees to us which are subject to any tax | If required by the state or locality in which your franchise is located, the initial franchise fee, advertising fee, and possibly other fees will be subject to sales or gross receipts tax. |
| Third party charges that we incur on your behalf | Actual amount of charge | At time of expense | If we incur third party charges on your behalf, you agree to reimburse us for any such charges. |
| Late Fee | Lesser of 1.5% per month or the highest rate allowable by law of the state where franchised is located | As incurred. | Applies to amounts owed to us that are five (5) or more days past due. |
| Indemnity | Actual loss sustained | At time of expense | You must indemnify us from any loss caused by your operation of the Franchised Business. |
| Attorney Fees and Costs | Actual amount incurred | At time of expense | If we are the substantially prevailing party in litigation with you, or you bring a claim against an Area Representative, you a |
Source: Item 6 — OTHER FEES (FDD pages 17–20)
What This Means (2025 FDD)
According to Ledgers's 2025 Franchise Disclosure Document, if a franchisee refunds a fee to a client, the amount of that refund is due to Ledgers "As invoiced". This means that Ledgers will send the franchisee an invoice for the amount of the client refund, and the franchisee will be responsible for paying that invoice according to the terms specified on the invoice.
Client refunds are listed alongside other fees such as the royalty fee (10% of gross revenues), advertising fee (3% of the previous month’s gross revenues), credit card processing fees, and central processing services fees (up to 40% of Ledgers' then-current Recommended Fee). These fees cover various aspects of the franchise operation, from ongoing royalties and advertising contributions to specific services provided by Ledgers.
The "as invoiced" due date for client refunds is similar to other fees that are dependent on specific events or costs, such as credit card processing fees ("as incurred"), audit fees ("immediately upon conclusion of audit"), and on-site training ($500 per half day per person plus travel expenses, "as incurred"). This contrasts with fixed schedule fees like the advertising fee, which is due monthly. Prospective franchisees should ensure they understand the circumstances under which client refunds might be necessary and factor this potential expense into their financial planning.