What does Learningrx require franchisees to do to ensure their suppliers are protected from computer problems?

According to Learningrx's 2025 Franchise Disclosure Document, franchisees must take reasonable steps to verify that their suppliers, lenders, landlords, customers, and governmental agencies are reasonably protected from computer problems. This includes securing the franchisee's own systems with measures like firewalls, access code protection, anti-virus systems, and backup systems.

This requirement places a due diligence responsibility on Learningrx franchisees to assess the cybersecurity posture of various third parties they interact with. While Learningrx does not guarantee the invulnerability of its own systems or suppliers, it emphasizes that franchisees are solely responsible for protecting themselves from computer-related issues.

In practice, this means a Learningrx franchisee should ask potential suppliers about their data protection measures, security protocols, and disaster recovery plans. They may need to implement contractual clauses that require suppliers to maintain certain security standards. The franchisee bears the risk of any disruptions or losses caused by computer problems affecting these third parties. This is a higher-than-average requirement compared to other franchises, where the franchisor often dictates approved vendors and assumes more responsibility for vendor security.