What is the process for a Learningrx franchisee to request approval for a new supplier?
Learningrx Franchise · 2025 FDDAnswer from 2025 FDD Document
You must purchase certain marketing materials, equipment, services, supplies, and materials used to operate your franchise from our approved or designated suppliers as indicated in the Operations Manual. For example, for any agreements signed on or after January 1, 2019, Centers are required to use our designative merchant services provider, as specified in the Operations Manual, for receiving payments from clients at your Center. If you would like to purchase items from another supplier, you may request our "Supplier Approval Criteria and Request Form." At no cost to you, upon receipt of the Supplier Approval Criteria and Request Form, we will study the proposed product or service, and within 30 days approve or disapprove the proposed supplier. We base our approval on a number of factors including vendor reputation, quality of products, delivery performance, and credit rating. However, we reserve the right to determine, in our sole discretion, whether the materials meet our standards and specifications. If you do not receive an approval within 30 days, your request will be deemed disapproved.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 22–24)
What This Means (2025 FDD)
According to Learningrx's 2025 Franchise Disclosure Document, franchisees have the option to request approval for suppliers not already designated by Learningrx. To do so, a franchisee must request and submit the "Supplier Approval Criteria and Request Form." Learningrx will then evaluate the proposed supplier at no cost to the franchisee.
Learningrx will assess the supplier based on factors such as vendor reputation, product quality, delivery performance, and credit rating. Learningrx retains the ultimate discretion to decide whether the supplier meets their standards and specifications.
Learningrx will then approve or disapprove the proposed supplier within 30 days of receiving the request form. If the franchisee does not receive a response within this 30-day period, the request is automatically considered disapproved. This process allows Learningrx to maintain control over the quality and consistency of products and services used within its franchise system, while also providing franchisees with a mechanism to suggest alternative suppliers.