What kind of software is Learningrx requiring franchisees to use?
Learningrx Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall use such online contact management and accounting software, and pay such Technology Fees, as required by Franchisor in the Operations Manual.
Franchisee must comply with any separate software or other license agreement that Franchisor or its designee uses in connection with providing these services.
Franchisor reserves the right to change the required technology, computer information processing and communication systems you are required to use and may increase, reduce, or otherwise adjust such Technology Fees in Franchisor's sole discretion upon reasonable notice to Franchisee.
- 12.16 Computer Problems, Viruses, and Attacks.
Franchisee acknowledges and understands that computer systems are vulnerable to computer viruses, bugs, power disruptions, communication line disruptions, Internet access failures, Internet content failures, date-related problems, and attacks by hackers and other unauthorized intruders.
Franchisor has taken reasonable steps so that these problems will not materially affect the System.
Franchisor does not guarantee that information or communication systems supplied by Franchisor or its suppliers will not be vulnerable to these problems.
Franchisee acknowledges and agrees that Franchisee is solely responsible for protecting itself from these problems.
Franchisee must also take reasonable steps to verify that Franchisee's suppliers, lenders, landlords, customers, and governmental agencies on which Franchisee relies, are reasonably protected.
This may include taking reasonable steps to secure Franchisee's systems, including, but not limited to, firewalls, access code protection, anti-virus systems, and use of backup systems.
Source: Item 23 — RECEIPT (FDD pages 54–209)
What This Means (2025 FDD)
According to Learningrx's 2025 Franchise Disclosure Document, franchisees are required to use online contact management and accounting software as specified in the Operations Manual. The specific software and associated Technology Fees are determined by Learningrx.
Learningrx retains the right to change the required technology, computer information processing, and communication systems that franchisees must use. They may also adjust the Technology Fees, with reasonable notice provided to the franchisee. Franchisees are obligated to comply with any separate software or licensing agreements that Learningrx or its designated providers require for these services.
It is important to note that Learningrx does not guarantee the information or communication systems will be invulnerable to problems like viruses or hacker attacks. Franchisees are responsible for protecting their systems with measures such as firewalls, access code protection, anti-virus systems, and backup systems. This includes ensuring that suppliers, lenders, landlords, customers, and governmental agencies they rely on also have reasonable protections in place.