Is a Learningrx franchisee responsible for protecting themselves from computer viruses and hackers?
Learningrx Franchise · 2025 FDDAnswer from 2025 FDD Document
You are solely responsible for protecting yourself from viruses, computer hackers, and other communications and computer-related problems, and you may not sue us for any harm caused by such computer-related problems. You must also take reasonable steps to verify that any person or entity upon whom you rely is reasonably protected. This may include establishing firewalls, access code protection, anti-virus systems, and use of backup systems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 26–33)
What This Means (2025 FDD)
According to Learningrx's 2025 Franchise Disclosure Document, franchisees are solely responsible for protecting themselves from computer-related problems. This includes viruses and computer hackers. Learningrx will not be liable for any harm caused by these issues.
To protect their business, Learningrx franchisees must take reasonable steps to ensure their computer systems are secure. This involves establishing firewalls, using access code protection, implementing anti-virus systems, and utilizing backup systems. Franchisees are also responsible for ensuring that any third-party they rely on for computer-related services has adequate protection measures in place.
Learningrx requires franchisees to obtain Internet access that meets the standards outlined in the Operations Manual. This is necessary for Learningrx to remotely access the system and receive daily communication records from the franchisee's center. Learningrx will provide tutorials on how to operate the system, but the franchisee bears the responsibility for maintaining its security.