Is a Learningrx franchisee required to obtain a hardware maintenance contract for their computer?
Learningrx Franchise · 2025 FDDAnswer from 2025 FDD Document
and scheduling and completion of the training program.
Computer Systems, Proprietary Software, and Internet Access
We do not currently require you to purchase any particular computer brand to establish or operate your business, but we do specify the standards for computer and communication equipment and Internet access, and we require you, at your expense, to have or purchase at least 1 computer system (we recommend that you have or purchase 2 systems) which has been specified by us as capable of running the software necessary for the operation of your Center, as provided in the Operations Manual. We estimate that the cost of the computer system(s) is between $4,000.00 and $6,000.00 and may be purchased from any computer reseller. Other equipment for running a digital Brain Lab® and for trainers to use the Training Management System will also be needed. We have the right to require you to change this system from
time to time at your expense and there is no contractual limitation on our ability to require these changes, however, these changes will not exceed $10,000.00 for any given change or upgrade. We reserve the right to specify computer hardware or software and to specify other computer-related standards in the future.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 26–33)
What This Means (2025 FDD)
According to Learningrx's 2025 Franchise Disclosure Document, franchisees are not required to obtain a hardware maintenance contract for their computer. However, Learningrx recommends that franchisees obtain a hardware maintenance contract for their computer, either from the system supplier or a third-party service provider.
Learningrx specifies standards for computer and communication equipment and Internet access. Franchisees must have or purchase at least one computer system (Learningrx recommends two) capable of running the software necessary for the operation of their center, as provided in the Operations Manual. The estimated cost of the computer system(s) is between $4,000.00 and $6,000.00 and may be purchased from any computer reseller.
Learningrx also has the right to require franchisees to change their computer systems from time to time at the franchisee's expense. There is no contractual limitation on Learningrx's ability to require these changes; however, these changes will not exceed $10,000.00 for any given change or upgrade. Learningrx reserves the right to specify computer hardware or software and to specify other computer-related standards in the future.