Under what conditions might Kitchen Solvers vary the standards for a Kitchen Solvers franchisee?
Kitchen_Solvers Franchise · 2025 FDDAnswer from 2025 FDD Document
We and/or our affiliates reserve the right to negotiate and enter into agreements with "Multi-Project Customers" and to, directly or indirectly (including through franchisees and licensees) provide KITCHEN SOLVERS® services under the Marks, even if those customers are located in your Territory and, if you sign a Development Agreement, in your Development Area. The term "Multi-Project Customer" means a customer that wishes to contract for the completion of fifty or more projects for KITCHEN SOLVERS® services, including, without limitation owners or managers of apartment and/or condominium buildings, residential home builders and/or developers, and hotel chains. We may, in our sole discretion, offer you the option to perform work for one or more Multi-Project Customers in the Territory and in the Development Area (if applicable), but we may also provide such services ourselves or through an affiliate, or we may contract with a third-party including another KITCHEN SOLVERS® franchisee, to perform such services in the Territory and in the Development Area (if applicable) without providing you with any compensation. If you qualify to service a Multi-Project Customer and we offer you the option to perform such work, you will be required to comply with our designated standards, specifications and procedures, and you may be required to enter into our then-current form of Multi-Project Customer Participation Agreement. We retain the right to set and modify the parameters for any Multi-Project Customer program, including the right to terminate your participation in the program, at any time.
Source: Item 22 — Contracts (FDD page 49)
What This Means (2025 FDD)
According to the 2025 Kitchen Solvers Franchise Disclosure Document, Kitchen Solvers reserves the right to negotiate agreements with "Multi-Project Customers." These are customers who want to contract for 50 or more Kitchen Solvers projects, such as apartment building owners, home builders, or hotel chains. Kitchen Solvers has the discretion to offer a franchisee the option to perform work for these Multi-Project Customers within their territory or development area. However, Kitchen Solvers can also choose to provide these services themselves, through an affiliate, or by contracting with a third party, including another Kitchen Solvers franchisee, without compensating the original franchisee.
If a Kitchen Solvers franchisee is selected to service a Multi-Project Customer, they must adhere to Kitchen Solvers' designated standards, specifications, and procedures. The franchisee may also be required to enter into Kitchen Solvers' current Multi-Project Customer Participation Agreement. Kitchen Solvers retains the right to set and modify the parameters for any Multi-Project Customer program, including the right to terminate a franchisee's participation in the program at any time. This means that while a franchisee may get the opportunity to work with a large customer, Kitchen Solvers maintains control over the terms and can change or end the arrangement.
This clause highlights the importance of understanding the franchisor's rights and the potential for competition from the franchisor themselves or other franchisees. A prospective Kitchen Solvers franchisee should carefully consider the implications of the Multi-Project Customer program and how it might affect their business. It is important to discuss with Kitchen Solvers the criteria for qualifying to service Multi-Project Customers, the standards and procedures involved, and the potential risks and benefits of participating in the program.