What specifications and standards must a Kitchen Solvers franchisee follow regarding the construction, maintenance, and operation of their office or showroom?
Kitchen_Solvers Franchise · 2025 FDDAnswer from 2025 FDD Document
t be made in accordance with specifications that have received our prior written consent. You may not commence such replacement, reconstruction, addition or modification until you have received our written consent to your revised plans.
- C. Maintenance. If your location is outside of your home, the building, equipment, fixtures, furnishings, signage and trade dress (including the interior and exterior appearance) employed in the operation of your office and showroom must be maintained and refreshed in accordance with our requirements established periodically and any of our reasonable schedules prepared based upon our periodic evaluations of the premises. Within a period of 30-60 days (as we determine depending on the work needed) after the receipt of any particular report prepared following such an evaluation, you must affect the items of maintenance we designate, including the repair of defective items and/or the replacement of irreparable or obsolete items of equipment and signage. If, however, any condition presents a threat to customers or public health or safety, you must affect the items of maintenance immediately.
- D. Relocation. If your location is outside of your home, you may not relocate your location without our prior written consent, which we will not unreasonably withhold.
- E. Modernization or Replacement. If you establish a showroom or your office is outside of your home, from time to time as we require, you must effect items of modernization and/or replacement of the building, premises, trade dress, equipment and grounds as may be necessary for your showroom and office to conform to the standards for similarly situated new KITCHEN SOLVERS showroom and office. The maximum cumulative amount (the "Maximum Modernization Amount") that you will be required to spend during the initial term of this Agreement is $30,000.
The Maximum Modernization Amount does not include any required expenditures for equipment or leasehold improvements necessary to prepare new product offerings. Furthermore, you must perform general, continued maintenance and refreshing of the location premises whenever necessary as set forth in subparagraph 5.C and at a cost not included in the Maximum Modernization Amount. Each and every transfer of any interest in this Agreement or your business governed by Paragraph 11 or renewal covered by Paragraph 4 is expressly conditioned upon your compliance with these requirements at the time of transfer or renewal without regard to the Maximum Modernization Amount.
You acknowledge and agree that the requirements of this subparagraph 5.E are both reasonable and necessary. If you fail to make any improvement or perform the maintenance listed above, we may, in addition to our other rights in this Agreement, effect such improvement or maintenance and you must reimburse us for the costs we incur.
F. Signage. If you have a showroom or your office is outside of your home, the outdoor signage at your location must comply with our specifications, which we may modify and change from time to time due to modifications to the System, including changes to the Trademarks. You
must make such changes to the outdoor signage as we require. Your costs for the signage will be included in the Maximum Modernization Amount under subparagraph 5.E.
- G. Business Telephone Line; Answering Service. You must have a business telephone number assigned to your Business.
- H. Time to Open. You must open the Business to the public no later than the earlier to occur of (a) the Operational Start Date, or (b) six (6) months from the Effective Date of this Agreement.
6. OPERATIONS STANDARDS AND REQUIREMENTS
You acknowledge and agree that we have established and may revise, from time to time, quality standards regarding the operations of KITCHEN SOLVERS businesses so as to protect the distinction, goodwill and uniformity symbolized by the Trademarks and the System.
Source: Item 22 — Contracts (FDD page 49)
What This Means (2025 FDD)
According to Kitchen Solvers' 2025 Franchise Disclosure Document, franchisees operating outside of their home must adhere to specific standards for their office or showroom. Kitchen Solvers requires franchisees to maintain the building, equipment, fixtures, furnishings, signage, and overall trade dress (both interior and exterior) according to standards that Kitchen Solvers establishes and updates periodically. Following an evaluation, Kitchen Solvers will provide a report, and franchisees typically have 30 to 60 days to address maintenance items. However, any condition posing a threat to customers or public health and safety must be addressed immediately. Franchisees cannot relocate without Kitchen Solvers' prior written consent.
Kitchen Solvers also mandates periodic modernization and replacement of the building, premises, trade dress, equipment, and grounds to meet the standards of new Kitchen Solvers showrooms and offices. The maximum cumulative expenditure for modernization during the initial term of the Franchise Agreement is $30,000; however, this amount does not include costs for new product offerings or general maintenance. Compliance with these modernization and maintenance requirements is a condition for any transfer or renewal of the franchise agreement, irrespective of the $30,000 limit. If a franchisee fails to perform required improvements or maintenance, Kitchen Solvers reserves the right to undertake these actions and charge the franchisee for the incurred costs.
Regarding signage, Kitchen Solvers requires that outdoor signage comply with their specifications, which may change over time due to modifications to the Kitchen Solvers system or trademarks. Franchisees are responsible for making necessary changes to the outdoor signage as required by Kitchen Solvers, and these costs are included within the $30,000 Maximum Modernization Amount. To maintain uniformity and protect the brand's reputation, Kitchen Solvers requires franchisees to operate according to the standards and procedures detailed in their operations manual, known as the Kitchen Solvers Business System Online Manual. This manual contains both requirements and recommendations, and Kitchen Solvers may revise it periodically to adapt to changing conditions. Franchisees must also participate in Kitchen Solvers' website and intranet system and adhere to the rules established for franchisee participation.