How does Kitchen Solvers protect the goodwill and uniformity symbolized by the Trademarks and the System?

rom us, our affiliate, or any third party vendor we designate. You may

not manufacture any products for sale at or from the Business, including any Primary Products, without our prior written consent.

C. Kitchen Solvers Business Manual. To help protect our reputation and goodwill and to maintain uniform operating standards under the Trademarks and Business, you must conduct your Business in accordance with the required standards and procedures contained in our operations manual and in accordance with any other manuals created by or designated for use by us (collectively the "Manuals" or "Kitchen Solvers Business System Online Manual"). Any required standards exist to protect our interest in the System and the Trademarks and not for the purpose of establishing any control, or the duty to take control, over those matters that clearly are reserved to you.

You acknowledge having received access to our Kitchen Solvers Business System Online Manual for the term of this Agreement. You must at all times treat and maintain the Kitchen Solvers Business System Online Manual and the information contained therein and any other proprietary information created for or approved for use in the operation of your Business as secret and confidential. The Kitchen Solvers Business System Online Manual will at all times remain our sole property. We may from time to time revise the contents of the Manuals and you expressly agree to comply with each new or changed requirement. You must at all times ensure that your copy of the Manuals is kept current and up to date. In the event of any dispute as to the contents of the Manuals, the terms of the master copy of the Manuals we maintain will be controlling. You acknowledge and agree that in the future the Manuals and other system communications may only be available on the internet, our intranet system or other online or computer data transfer communications, as described in Subparagraph 6.K.

• D. Operating Procedures. The Kitchen Solvers Business System Online Manuals contain both requirements and recommendations for the operation of a KITCHEN SOLVERS Business. You must adopt and use the required standards, procedures, techniques and systems described in the Kitchen Solvers Business System Online Manual. We will revise the Kitchen Solvers Business System Online Manual and their standards, procedures, techniques and systems periodically to meet changing conditions of operation in the best interest of all businesses operating under the Trademarks.
• E. Confidential Information. You and your Personal Guarantors (as described in Subparagraph 16.F) must not, during the term of this Agreement or thereafter, communicate, divulge or use for the benefit of any other person or entity any Confidential Information, except to such employees as must have access to it to operate your Business. For purposes of this Agreement, "Confidential Information" means proprietary information, knowledge and know-how, including processes, materials, methods, procedures, suggested pricing, specifications, techniques and other data concerning the methods of operation of a KITCHEN SOLVERS Business. Any and all Confidential Information must not be used for any purpose other than conducting your Business in the Territory. We may require that you obtain nondisclosure and confidentiality agreements in a form satisfactory to us from any persons owning a minority interest in your Business and from other key employees. You must provide copies of the executed agreements to us upon request.
• F. Customer Information. You must provide us with up-to-date customer information and copies of customer invoices in the form we prescribe. You must submit this information through

our designated software system, or other online communications as we prescribe. We have the right to contact the customers to ascertain your quality of work and the level of customer satisfaction. You may not use the customer lists or information for any purpose whatsoever other than in the normal conduct of your Business.

• G. Evaluations. We or our authorized representative have the right to enter your Business premises at all reasonable times during the business day for the purpose of making periodic evaluations and to ascertain whether you are observing the provisions of this Agreement, to inspect and evaluate your premises used for your Business, to observe completed projects and accompany you on sales calls, and to test, sample, inspect and evaluate your supplies, products and services.
• H. Adaptations. Complete and detailed uniformity under many varying conditions may not always be possible or practical, and we reserve the right to vary the standards for any franchisee based upon the customs or circumstances of a particular territory, density of population, number of households, existing business practices, or any condition that we deem to be of importance to the operation of the franchisee's Business. You will not be entitled to require us to grant to you a like or other variation hereunder on account of any variation from standards, specifications and practices granted to any other franchisee. You acknowledge and agree that we have the right to make periodic modifications or rescind any requirement, standard or specification under this Agreement as may be necessary in to adapt our System to changing conditions and competitive circumstances.
• I. Continuous Operation of Business. You acknowledge and agree that if your Business is closed or otherwise not operated for a period of thirty (30) consecutive days or more without our prior written consent, the closure or failure to operate will constitute your voluntary abandonment of the franchise, and we have the right, in addition to other remedies provided for herein, to terminate this Agreement and the franchise operated hereunder. Acts of God, war, strikes or riots preventing you temporarily from complying with the foregoing will suspend compliance therewith for the duration of the interference.
• J. Compliance with Law. You must at all times conduct your Business in compliance with all applicable laws, regulations, codes and ordinances. You acknowledge that you are solely responsible for all employment decisions and functions of your Business including, without limitation, those related to hiring, firing, training, compliance with wage and hour requirements, personnel policies, benefits, recordkeeping, scheduling, supervision, and discipline of employees, regardless of whether you receive any advice from us on these subjects. You acknowledge and agree that all personnel decisions will be made by you, without any influence or advice from us, and that such decisions and actions will not be, or be deemed to be, a decision or action of ours. You acknowledge that we have no power, responsibility or liability in respect to employee relations issues including hiring, firing, discipline, and related matters. You must promptly notify us of any claim or litigation in which you are involved that arises from the operation of your Business.
• K. Technology Compliance. We require you, at your expense, to participate in our KITCHEN SOLVERS® web site on the internet as well as in any intranet system we designate.

Source: Item 22 — Contracts (FDD page 49)