How must a Kitchen Solvers franchisee submit customer information to the franchisor?
Kitchen_Solvers Franchise · 2025 FDDAnswer from 2025 FDD Document
You must provide us with up-to-date customer information and copies of customer invoices in the form we prescribe. You must submit this information through
our designated software system, or other online communications as we prescribe. We have the right to contact the customers to ascertain your quality of work and the level of customer satisfaction. You may not use the customer lists or information for any purpose whatsoever other than in the normal conduct of your Business.
Source: Item 22 — Contracts (FDD page 49)
What This Means (2025 FDD)
According to Kitchen Solvers' 2025 Franchise Disclosure Document, franchisees are required to provide the franchisor with up-to-date customer information and copies of customer invoices. This information must be submitted in a format prescribed by Kitchen Solvers, specifically through their designated software system or other online communication methods that they specify.
This requirement allows Kitchen Solvers to monitor the quality of work being performed by franchisees and to gauge customer satisfaction levels. To ensure these standards are being met, Kitchen Solvers retains the right to contact customers directly to gather feedback.
It is important to note that Kitchen Solvers franchisees are restricted from using customer lists or information for any purpose outside the normal operation of their Kitchen Solvers business. This restriction protects the privacy of customers and prevents franchisees from misusing sensitive data for unauthorized purposes.