Is a Kitchen Solvers franchisee required to adopt the standards, procedures, techniques, and systems described in the Kitchen Solvers Business System Online Manual?
Kitchen_Solvers Franchise · 2025 FDDAnswer from 2025 FDD Document
acknowledge and agree that in the future the Manuals and other system communications may only be available on the internet, our intranet system or other online or computer data transfer communications, as described in Subparagraph 6.K.
- D. Operating Procedures. The Kitchen Solvers Business System Online Manuals contain both requirements and recommendations for the operation of a KITCHEN SOLVERS Business. You must adopt and use the required standards, procedures, techniques and systems described in the Kitchen Solvers Business System Online Manual. We will revise the Kitchen Solvers Business System Online Manual and their standards, procedures, techniques and systems periodically to meet changing conditions of operation in the best interest of all businesses operating under the Trademarks.
- E. Confidential Information. You and your Personal Guarantors (as described in Subparagraph 16.F) must not, during the term of this Agreement or thereafter, communicate, divulge or use for the benefit of any other person or entity any Confidential Information, except to such employees as must have access to it to operate your Business. For purposes of this Agreement, "Confidential Information" means proprietary information, knowledge and know-how, including processes, materials, methods, procedures, suggested pricing, specifications, techniques and other data concerning the methods of operation of a KITCHEN SOLVERS Business. Any and all Confidential Information must not be used for any purpose other than conducting your Business in the Territory. We may require that you obtain nondisclosure and confidentiality agreements in a form satisfactory to us from any persons owning a minority interest in your Business and from other key employees. You must provide copies of the executed agreements to us upon request.
- F. Customer Information. You must provide us with up-to-date customer information and copies of customer invoices in the form we prescribe. You must submit this information through
our designated software system, or other online communications as we prescribe. We have the right to contact the customers to ascertain your quality of work and the level of customer satisfaction. You may not use the customer lists or information for any purpose whatsoever other than in the normal conduct of your Business.
- G. Evaluations.
Source: Item 22 — Contracts (FDD page 49)
What This Means (2025 FDD)
According to the 2025 Kitchen Solvers Franchise Disclosure Document, franchisees must adhere to the standards, procedures, techniques, and systems outlined in the Kitchen Solvers Business System Online Manual. The manual contains both requirements and recommendations for operating a Kitchen Solvers business. Kitchen Solvers retains the right to revise the manual periodically to adapt to changing operational conditions, with the aim of benefiting all businesses operating under the Kitchen Solvers trademarks.
Kitchen Solvers requires franchisees to conduct their business according to the standards and procedures in their operations manual and any other manuals they designate. These standards are in place to protect Kitchen Solvers' interest in their system and trademarks. Franchisees acknowledge that they have access to the Kitchen Solvers Business System Online Manual for the duration of their agreement and must keep the information confidential.
Kitchen Solvers may revise the contents of the manuals, and franchisees must comply with each new or changed requirement. Franchisees must also ensure their copy of the manuals is current. In case of any dispute regarding the contents of the manuals, the terms of the master copy maintained by Kitchen Solvers will be controlling. The manuals and other system communications may be available on the internet, Kitchen Solvers' intranet system, or other online or computer data transfer communications.