Does the computer software package for Kitchen Solvers include proprietary software?
Kitchen_Solvers Franchise · 2025 FDDAnswer from 2025 FDD Document
evise the Kitchen Solvers Business System Online Manual and their standards, procedures, techniques and systems periodically to meet changing conditions of operation in the best interest of all businesses operating under the Trademarks.
- E. Confidential Information. You and your Personal Guarantors (as described in Subparagraph 16.F) must not, during the term of this Agreement or thereafter, communicate, divulge or use for the benefit of any other person or entity any Confidential Information, except to such employees as must have access to it to operate your Business. For purposes of this Agreement, "Confidential Information" means proprietary information, knowledge and know-how, including processes, materials, methods, procedures, suggested pricing, specifications, techniques and other data concerning the methods of operation of a KITCHEN SOLVERS Business. Any and all Confidential Information must not be used for any purpose other than conducting your Business in the Territory. We may require that you obtain nondisclosure and confidentiality agreements in a form satisfactory to us from any persons owning a minority interest in your Business and from other key employees. You must provide copies of the executed agreements to us upon request.
- F. Customer Information. You must provide us with up-to-date customer information and copies of customer invoices in the form we prescribe. You must submit this information through
our designated software system, or other online communications as we prescribe. We have the right to contact the customers to ascertain your quality of work and the level of customer satisfaction. You may not use the customer lists or information for any purpose whatsoever other than in the normal conduct of your Business.
- G. Evaluations. We or our authorized representative have the right to enter your Business premises at all reasonable times during the business day for the purpose of making periodic evaluations and to ascertain whether you are observing the provisions of this Agreement, to inspect and evaluate your premises used for your Business, to observe completed projects and accompany you on sales calls, and to test, sample, inspect and evaluate your supplies, products and services.
- H. Adaptations. Complete and detailed uniformity under many varying conditions may not always be possible or practical, and we reserve the right to vary the standards for any franchisee based upon the customs or circumstances of a particular territory, density of population, number of households, existing business practices, or any condition that we deem to be of importance to the operation of the franchisee's Business. You will not be entitled to require us to grant to you a like or other variation hereunder on account of any variation from standards, specifications and practices granted to any other franchisee. You acknowledge and agree that we have the right to make periodic modifications or rescind any requirement, standard or specification under this Agreement as may be necessary in to adapt our System to changing conditions and competitive circumstances.
- I. Continuous Operation of Business.
Source: Item 22 — Contracts (FDD page 49)
What This Means (2025 FDD)
Based on the 2025 Kitchen Solvers Franchise Disclosure Document, the franchise agreement stipulates that franchisees must submit up-to-date customer information and copies of customer invoices through Kitchen Solvers' designated software system. The agreement also defines "Confidential Information" as proprietary information, knowledge, and know-how, including processes, materials, methods, procedures, suggested pricing, specifications, techniques, and other data concerning the methods of operation of a Kitchen Solvers Business. This information is considered confidential and must only be used for conducting the franchisee's business within their territory.
Kitchen Solvers also has the right to contact customers to ascertain the quality of work and the level of customer satisfaction. Franchisees are prohibited from using customer lists or information for any purpose other than the normal conduct of their business. The Kitchen Solvers system itself is defined as the operation of a Kitchen Solvers Business using distinctive and proprietary products and services under their Trademarks, utilizing certain distinctive types of supplies, services, measuring and installation methods and procedures, and marketing programs, all of which may be modified and changed from time to time.
Furthermore, franchisees must conduct their business in accordance with the required standards and procedures contained in Kitchen Solvers' operations manual and any other manuals created or designated for use by Kitchen Solvers. Franchisees must treat and maintain the Kitchen Solvers Business System Online Manual and the information contained therein, along with any other proprietary information created or approved for use in the operation of their business, as secret and confidential. The Kitchen Solvers Business System Online Manual will at all times remain Kitchen Solvers' sole property, and Kitchen Solvers may revise the contents of the Manuals from time to time, with franchisees expressly agreeing to comply with each new or changed requirement. In the future, the Manuals and other system communications may only be available on the internet, Kitchen Solvers' intranet system, or other online or computer data transfer communications.