Under what circumstances are the parties NOT required to first attempt to mediate a controversy, dispute, or claim through mediation for Kidokinetics?

According to Kidokinetics's 2024 Franchise Disclosure Document, the parties involved are not obligated to initially attempt to resolve a controversy, dispute, or claim through mediation. The document outlines a dispute resolution process that includes internal dispute resolution and mediation as options, but it does not explicitly detail circumstances where mediation is not required.

Item 22 details the dispute resolution process, which includes an internal dispute resolution step that must be exhausted before bringing a dispute to a third party. Mediation is presented as an option at Kidokinetics's discretion after the internal process.

Because the document does not specify situations where mediation is not required, prospective franchisees should seek clarification from Kidokinetics regarding specific scenarios or types of claims that may be exempt from the mediation requirement. Understanding these exceptions is crucial for franchisees to be fully aware of their rights and obligations in resolving potential disputes.