Is there a limit to the individualized assistance Kidokinetics provides?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Upon your request, provide individualized assistance to you within reasonable through written materials, electronic media, telephone or other methods in our discretion, subject at all times to availability of our personnel and a reasonable limit (Franchise Agreement, Section 6.7).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2024 FDD)
According to Kidokinetics's 2024 Franchise Disclosure Document, the franchisor will provide individualized assistance to franchisees upon request. This assistance is provided through written materials, electronic media, telephone, or other methods at Kidokinetics's discretion. However, this support is subject to the availability of Kidokinetics personnel and a reasonable limit.
This means that while Kidokinetics aims to support its franchisees, there are constraints on the amount of individualized attention a franchisee can expect. The franchisor does not specify what constitutes a 'reasonable limit,' leaving it open to interpretation and potentially subject to change. This could impact a franchisee's ability to receive timely or extensive support when needed.
Prospective franchisees should consider this limitation and inquire with Kidokinetics about the typical scope and frequency of individualized assistance provided to franchisees. Understanding these limitations can help a potential franchisee assess whether the level of support offered aligns with their needs and expectations for operating their Kidokinetics business.