What steps should a Kidokinetics franchisee take to protect themselves from E-Problems?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Computer systems are vulnerable in varying degrees to computer viruses, bugs, power
disruptions, communication line disruptions, internet access failures, internet content failures and similar problems, and attacks by hackers and other unauthorized intruders ("E-Problems"). We have taken reasonable steps so that E-Problems will not materially affect our business. We do not guarantee that information or communication systems that we designate and/or we or others supply will not be vulnerable to E-Problems. It is your responsibility to protect yourself from E-Problems. You should also take reasonable steps to verify that your suppliers, lenders, landlords, and governmental agencies on which you rely, have reasonable protection from E-Problems. This may include taking reasonable steps to secure your systems (including firewalls, password protection and anti-virus systems) and to provide backup systems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2024 FDD)
According to Kidokinetics's 2024 Franchise Disclosure Document, franchisees are responsible for protecting themselves from "E-Problems," which include computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content failures, and attacks by hackers. Kidokinetics does not guarantee that its designated information or communication systems will be invulnerable to these issues.
To mitigate these risks, Kidokinetics franchisees should take reasonable steps to secure their systems. This includes implementing firewalls, password protection, and anti-virus systems. Additionally, franchisees should establish backup systems to ensure business continuity in the event of system failures or data loss.
Kidokinetics franchisees should also verify that their suppliers, lenders, landlords, and governmental agencies have reasonable protection from E-Problems, as the franchisee relies on these parties. By taking these proactive measures, Kidokinetics franchisees can minimize the potential impact of E-Problems on their business operations.