How will Kidokinetics provide training and support to franchisees regarding the Proprietary Software?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
ary Software as Franchisor designates.
- 11.3.6. Franchisee is required to participate in any System-wide computer network, intranet system, or extranet system that Franchisor implements and may be required by Franchisor to use such computer network, intranet system, or extranet system to, among other things: (i) submit Franchisee's reports due under this Agreement to Franchisor online; (ii) view and print portions of the Franchise Operations Manual, including any updates or modifications thereto; (iii) download approved local advertising materials; (iv) communicate with Franchisor and other System franchisees; and (v) to complete any initial or ongoing training. Franchisee agrees to use the facilities of any such computer network, intranet system or extranet system in strict compliance with the standards, protocols, and restrictions that Franchisor included in the Franchise Operations Manual, including those related to the encryption of confidential information and prohibitions against the transmission of libelous, derogatory or defamatory statements.
- 11.3.7. Franchisee shall have and maintain adequate hardware and software in order to access the Internet at the speed required by Franchisor from time to time. Franchisee shall maintain an electronic mail account with an Internet service provider acceptable to Franchisor. Franchisee shall read all electronic mail related to the Kidokinetics Business on a daily basis and shall accept and acknowledge receipt of all electronic mail sent by Franchisor. Franchisee shall not establish any website or other listing on the Internet except as provided and specifically permitted herein.
- 11.3.8. Franchisor has established a website that provides information about the System and the services offered by the Kidokinetics franchises (the "Website"). Franchisor has sole discretion and control over the Website, including whether to discontinue the Website. Franchisor will provide Franchisee with a dedicated page on the Website for Franchisee's Kidokinetics Business. Franchisor may require Franchisee, at Franchisee's expense, to prepare all or a portion of the page using a template that Franchisor provides. All such information will be subject to Franchisor's approval prior to posting. Franchisee has no ownership or other proprietary rights to such page and will lose all rights to such page upon expiration or termination of this Agreement for any reason.
- 11.3.9. Franchisor may use a portion of the Brand Development Fund Contributions or the Technology Fee to pay or reimburse itself for the costs incurred in connection with the development, maintenance and update of its website.
- 11.3.10.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
According to Kidokinetics' 2024 Franchise Disclosure Document, franchisees are required to participate in any system-wide computer network, intranet system, or extranet system that Kidokinetics implements. Kidokinetics may require franchisees to use these systems to submit reports, view and print portions of the Franchise Operations Manual, download approved local advertising materials, communicate with Kidokinetics and other franchisees, and complete initial or ongoing training. Franchisees must use these systems in strict compliance with the standards, protocols, and restrictions included in the Franchise Operations Manual, including those related to encryption and prohibitions against libelous statements.
Kidokinetics franchisees must maintain adequate hardware and software to access the internet at the speed required by Kidokinetics and maintain an electronic mail account with an internet service provider acceptable to Kidokinetics. Franchisees are required to read all electronic mail related to the Kidokinetics business daily and acknowledge receipt of all electronic mail sent by Kidokinetics. Franchisees are prohibited from establishing any website or other listing on the internet except as provided and specifically permitted by Kidokinetics.
Franchisees acknowledge that they will receive valuable training, trade secrets, and confidential information of the Kidokinetics system that are beyond their present knowledge, training, and experience. This specialized training and information provide a competitive advantage and are a primary reason for entering into the agreement. In addition to visits by Kidokinetics' field representatives, Kidokinetics will furnish consultation and assistance to franchisees, either in person or by telephone, fax, electronic mail, or postal service, with respect to the operation of the Kidokinetics business, including employee training, marketing, operation issues, bookkeeping, and system improvements.