How will Kidokinetics provide training and support to the Franchisee?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
tion:
- 9.1. Franchise Operations Manual. A loan of one set of the confidential Franchise Operations Manuals and such other manuals and written materials as Franchisor may hereafter develop for use by franchisees, as the same may be revised by Franchisor from time to time. Such documents may be provided electronically or via the Internet, at Franchisor's sole and absolute discretion.
- 9.2. Inspection/Site Visit. Franchisor's representative may visit the Kidokinetics Business Location and inspect the equipment, vehicles, and Kidokinetics Business Location, and evaluate the operations of the Kidokinetics Business and the services rendered by Franchisee whenever reasonably determined by Franchisor. Franchisor will also, at its reasonable discretion, observe Franchisee and all employees in the performance of Kidokinetics Business services and contact and interview customers of Franchisee. Franchisor will provide a report of the visit containing instruction for the efficient operation of the Kidokinetics Business. This report is part of the System and Franchisee is obligated to implement operational changes as required by the report.
- 9.3. Pre-Opening Requirements. Provide a written list of supplies, equipment, vehicles, signage, and products that will be required to open the Kidokinetics Business for business.
- 9.4. Advertising Materials. Provide samples or camera-ready artwork of certain advertising and promotional materials and information developed by Franchisor from time to time for use by Franchisee in marketing and conducting local advertising for the Kidokinetics Business.
- 9.5. List of Suppliers. Make available from time to time, and amend as deemed appropriate by Franchisor, a list of approved suppliers and manufacturers of supplies, equipment and vehicles for System franchisees.
- 9.6. Training. The training programs specified in Article 6 herein.
- 9.7. Post-Opening Assistance. Post-opening assistance via telephone or at the Kidokinetics Business Location in accordance with the provisions of Article 6.
- 9.8 Website and Email. Maintain a website with a dedicated page for each Franchisee along with an e-mail address or addresses for Franchisee's use in the operation of the Kidokinetics Business.
- 9.9 Toll Free Telephone Number. Franchisor has the right, but not the obligation, to establish and maintain a toll-free telephone number for the purpose of dealing with prospective customers, customer service, customer follow-up and satisfaction surveys. If Franchisor establishes a toll-free number, Franchisee must comply with Franchisor's procedures for implementing the nationwide service as Franchisor specifies in the Franchise Operations Manual or otherwise in writing, and Franchisee may be required to pay a fee related to the establishment, operation and maintenance of the toll-free telephone number.
10. FRANCHISEE'S REPRESENTATIONS, WARRANTIES AND COVENANTS
- 10.1. Best Efforts. Franchisee, if a natural person, covenants and agrees that he or she will devote his or her full-time and make all commercially reasonable efforts to operate the Kidokinetics Business so as to achieve optimum sales.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
According to Kidokinetics's 2024 Franchise Disclosure Document, Kidokinetics provides several forms of training and support to franchisees. Kidokinetics will loan the franchisee a set of confidential Franchise Operations Manuals, which may be provided electronically or via the Internet. Kidokinetics's representative may visit the franchisee's business location to inspect equipment, vehicles, and the location itself, as well as evaluate operations and services. Following a visit, Kidokinetics will provide a report with instructions for efficient operation, which the franchisee is obligated to implement.
Kidokinetics also provides a written list of required supplies, equipment, vehicles, and signage needed to open the business. They offer samples or artwork of advertising and promotional materials for local marketing. Additionally, Kidokinetics makes available a list of approved suppliers and manufacturers for supplies, equipment, and vehicles. Franchisees can also expect post-opening assistance via telephone or at their business location.
Furthermore, if this is the franchisee's first Kidokinetics business, or if Kidokinetics approves a request for an additional business, Kidokinetics will provide in-person business coaching and training services for the initial launch. The franchisee must pay a $7,500 fee for these services upon signing the Franchise Agreement. Kidokinetics will also furnish consultation and assistance to the franchisee, either in person or by telephone, fax, electronic mail, or postal service, with respect to the operation of the Kidokinetics Business, including advice regarding employee training, marketing, operation issues, bookkeeping and System improvements.