How does Kidokinetics provide individualized assistance?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Upon your request, provide individualized assistance to you within reasonable through written materials, electronic media, telephone or other methods in our discretion, subject at all times to availability of our personnel and a reasonable limit (Franchise Agreement, Section 6.7).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2024 FDD)
According to Kidokinetics' 2024 Franchise Disclosure Document, individualized assistance is available to franchisees upon request. Kidokinetics will provide this assistance through written materials, electronic media, telephone, or other methods at their discretion. However, this assistance is subject to the availability of Kidokinetics' personnel and is limited to a reasonable extent.
This means that while Kidokinetics offers support tailored to a franchisee's specific needs, the extent and method of that support can vary. The franchisee cannot demand a specific type of assistance or expect unlimited access to Kidokinetics' personnel. The franchisor retains control over how and when they provide this individualized support.
Prospective franchisees should consider this when evaluating the level of ongoing support they can expect from Kidokinetics. It would be prudent to discuss with existing franchisees their experiences with obtaining individualized assistance and to inquire with Kidokinetics about typical response times and the types of issues for which individualized support is commonly provided.