What information is Kidokinetics entitled to access on a franchisee's computer, tablet, or smartphone?
Kidokinetics Franchise · 2024 FDDAnswer from 2024 FDD Document
Franchisor may require Franchisee, at Franchisee's sole expense, to install and maintain systems that permit Franchisor to electronically access and retrieve any information stored in Franchisee's management software and other computer systems, including, without limitation, information concerning Gross Sales.
Upon Franchisor's request, Franchisee shall execute such documents as Franchisor deems necessary to permit Franchisor to electronically access and retrieve all information stored on Franchisee's office computer, tablet computer, and smartphone, and in Franchisee's management software and other computer systems.
There are no contractual limitations on Franchisor's right to access the information and data on Franchisee's POS System and Computer System.
Franchisee shall deliver to Franchisor a separate and distinct full access user name and temporary password, as well as all access codes, static internet protocol ("IP") addresses and other information to facilitate Franchisor's access to the data generated by and stored in Franchisee's computer, tablet or smartphone.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2024 FDD)
According to Kidokinetics' 2024 Franchise Disclosure Document, Kidokinetics may electronically access and retrieve any information stored in a franchisee's management software and other computer systems, including information concerning Gross Sales. Franchisees are required to execute documents that allow Kidokinetics to electronically access and retrieve all information stored on their office computer, tablet computer, and smartphone, as well as in their management software and other computer systems. There are no contractual limitations on Kidokinetics' right to access the information and data on a franchisee’s POS System and Computer System.
To facilitate this access, franchisees must provide Kidokinetics with a separate and distinct full access user name and temporary password, along with all access codes, static internet protocol ("IP") addresses, and other information needed to access the data generated by and stored in the franchisee's computer, tablet, or smartphone.
This level of access is fairly comprehensive, giving Kidokinetics broad oversight of the franchisee's operations and financial performance. Prospective franchisees should carefully consider the implications of granting such extensive access and ensure they are comfortable with the franchisor's data privacy and security policies.